Wednesday, 25 July 2007

Dr Patrick Dixon - Future customer trends



Dr Patrick Dixon talks about how to connect with costomers and why the future will be about emotion. DIxon was ranked one of the top 50 most important thinkers. Here's why.

1 comment:

Charles Frith said...

I'm reminded of one of my lines that I've been using recently (no doubt unoriginal). I say that feelings are more important than facts.

Its very general but I hold that the scientific method has let us down in this regard.